In the competitive world of Managed Service Providers (MSPs), growth is essential for success. However, rapid scaling can often lead to team burnout, decreased service quality, and high turnover rates. This guide will help you navigate the delicate balance between business growth and team wellbeing.
Read moreWe're excited to announce that Nine Minds will be attending IT Nation Connect 2024 from November 6-8.
Read moreAt Nine Minds, we prioritize the security and confidentiality of your data. We understand the importance of maintaining trust and reliability, especially when handling sensitive MSP ticket information. Here are the precautions we take to ensure your data stays safe and confidential.
Read moreHappy National IT Professionals Day, tech heroes! When everyone else is scratching their heads, you're rolling up your sleeves and diving in. From keeping networks secure from cyber threats to explaining for the umpteenth time why "12345" isn't a good password, your work keeps businesses running smoothly.
Read moreWelcome to our Feature Spotlight Series, where we dive into the unique functionalities of Alga, our AI-powered assistant designed specifically for Managed Service Providers (MSPs). In this edition, we’re focusing on one of Alga’s most powerful features: Intelligent ticket summaries.
Read moreAutomation has become an essential skill for IT professionals and business owners, particularly those working in Managed Service Provider (MSP) environments. While Remote Monitoring and Management (RMM) tools are available, they can be expensive and sometimes overly complex for specific tasks. This guide will demonstrate how IT professionals can use AI automation to monitor patch status across multiple machines without relying on an RMM tool.
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