The MSP PSA Comparison

We kept the best.
Then fixed the rest.

Built by MSP software veterans who know the tradeoffs inside legacy PSA platforms. This matrix shows how AlgaPSA compares as an open-source PSA across the first questions teams ask: pricing, deployment, source access, implementation, and ownership.

Compare

Feature

AlgaPSA

ConnectWise

Autotask

HaloPSA

Kaseya BMS

Pricing

Published: $14.99/user/month

Quote-based

Published

Quote-based

Deployment

Cloud or self-hosted

Cloud SaaS

Cloud or on-prem

Cloud SaaS

Source access

Open-source Community Edition

Proprietary

Implementation

Guided setup

Weeks to months

4-8 weeks

Weeks with partner

Weeks

Ownership

Independent, MSP software veterans

Thoma Bravo

Kaseya

Halo Service Solutions

Kaseya / Insight

Select a PSA above to view its sources.

We kept what works.
We left the rest behind.

Built from MSP software experience. Our founders spent years building software used by MSPs and hearing where PSA workflows create friction. AlgaPSA keeps the operating pieces MSPs rely on: tickets, clients, contracts, time, billing, invoices, integrations, and automation. It pairs those workflows with published pricing, open-source access, and deployment choice.

The old way

The Alga way

Pricing

Call sales for a quote. Sign an annual contract before you see a number. Renewal costs are hard to model.

Published pricing before you talk to sales. Start with AlgaDesk at $7.99/support agent or AlgaPSA at $14.99/user. Monthly plans can be canceled if it’s not working.

Getting started

Implementation can require partner services, project planning, and a large upfront services budget.

Guided setup for smaller MSP teams. The setup flow is designed to reduce implementation effort and help you start with the basics.

Your data

Proprietary codebase. Deployment choices and data access depend on the vendor’s terms.

Open-source Community Edition and self-hosting options. Review the source, host with us, or deploy in your own environment.

AI features

AI features can sit outside the day-to-day ticket workflow or require a separate buying decision.

AI focused on PSA workflow. Ticket triage, summaries, documentation, and knowledge lookup are being built where service teams already work.

Releases

Roadmaps can be hard to influence, and buyers often learn about priorities after releases ship.

Open releases and community input. Roadmap input comes through GitHub, customer conversations, and the MSP teams using the product.

Vendor relationship

Large vendor ownership can make pricing, roadmap, and support priorities feel distant from day-to-day MSP operations.

Built by MSP software veterans. Published pricing, open-source Community Edition, and self-hosting options help reduce vendor lock-in risk.

Built for every MSP,
regardless of size or budget.

Whether you’re just getting started or managing a mature, complex operation, there’s a place here for you.

Transparent pricing. No lock-in. No surprises.

AlgaPSA is a fully hosted PSA at $14.99/user/month, published, not quoted. We run it for you so you can focus on your clients. And because the code is open source, you can audit every line or self-host if you ever want to.

Modern tooling that techs actually want to use.

Steep learning curves and dated interfaces cost you in ramp-up time and technician frustration. AlgaPSA was designed from scratch for how MSPs actually work in 2026.

A community driving the roadmap.

We ship monthly and take direction from the MSPs using the product. If something matters to your business, it gets built, not parked behind a PE firm’s quarterly earnings target.

See it on your own data.

See AlgaPSA working with your real tickets, contracts, and clients. Not a canned demo. AlgaPSA is $14.99/user/month.

See plans & pricing →Learn more about us

We kept the best. Then fixed the rest.

We kept what works.We left the rest behind.

Built for every MSP,regardless of size or budget.