About Nine Minds
Created by industry experts evolving with the MSP community.
Introducing AlgaPSA
A modern Professional Services Automation platform built specifically for MSPs — covering ticketing, time tracking, billing, and client management. AlgaPSA also offers a fully open-source version, so MSPs who want full control over their data and deployment can have it.
No Vendor Lock-in
Your data is yours. Whether you run on our hosted plan or self-host the open-source version, you're never trapped by proprietary systems or pricing models that don't work for you.
Community-Driven
Built by MSP software veterans, for MSP teams. The open-source codebase gives the community a real way to review, influence, and contribute to how the platform evolves.
Built to Get Smarter
AlgaPSA is built to get smarter over time, with smart ticket summaries, categorization, response suggestions, intelligent documentation, and knowledge base integration on the roadmap.
Actively maintained on GitHub
Nine-Minds/alga-psa
Building What MSPs Actually Need
After 17 years as Chief Architect at ConnectWise, our founder Robert Isaacs saw firsthand what worked, and what didn't, in the tools MSPs rely on every day. He watched as platforms became bloated, pricing became restrictive, and MSPs felt increasingly trapped by vendor lock-in and legacy decisions.
Nine Minds was born from a simple conviction: MSPs need more control over the software that runs their service desk, billing, clients, and operations. AlgaPSA gives teams another path with published pricing, open-source access, and hosted or self-hosted deployment options.
We're building an open-source PSA option for MSPs that want more control over pricing, deployment, and data access without giving up the workflows they depend on: tickets, time, contracts, billing, invoices, and reporting.
PSA Software for MSPs That Need Clearer Operations and More Control.
We believe MSPs should be able to manage tickets, clients, time, contracts, billing, and reporting without opaque pricing or unnecessary deployment limits. Our mission is to provide open, affordable PSA software that helps service teams protect margin and keep client work moving.
Why MSPs Consider AlgaPSA
AlgaPSA gives MSPs another path: published pricing, open-source Community Edition, hosted or self-hosted deployment, API-first design, access controls, and workflows for tickets, time, contracts, invoices, and reporting. AI features are being built into the places where they can reduce service desk work, including summaries, triage, documentation, and knowledge lookup.
Whether you host with Nine Minds or deploy in your own environment, AlgaPSA is designed to keep MSPs closer to their data and workflows. API-first design, granular access controls, and deployment choice help reduce the risk of being locked into a vendor relationship that no longer fits.
Start with the tier that matches how your MSP operates today. As the business grows, AlgaPSA can add more users, workflow capacity, integrations, reporting, and deployment support without forcing a platform change.
Backed by MSP Software Experience
Nine Minds was born from a conversation between people who spent decades building software used across the MSP industry.
Robert Isaacs
Robert founded Nine Minds after 17 years as Chief Architect at ConnectWise. His background is in building software used by MSP teams to manage service, clients, and operations.
Arnie Bellini
Co-Founder & Strategic Advisor
Co-founder and former CEO of ConnectWise, Arnie encouraged Robert to pursue entrepreneurship and helped shape Nine Minds' focus on applying AI inside PSA workflows such as ticket summaries, triage, and documentation.
Lead Investor
Nine Minds is a portfolio company of Bellini Capital. This investment marks Arnie Bellini's re-engagement with the MSP channel after his non-compete agreement expired in 2024, bringing decades of MSP software experience back to the market.
The AI-Powered PSA for Managed Services
AlgaPSA is designed to reduce technician admin work by keeping ticket context, summaries, documentation, and follow-up closer to the service workflow.
Less Admin Work
For MSP technicians
AI-Powered
Intelligent automation
MSP Focused
Built for the channel
Headquartered in Clearwater, Florida