About Nine Minds

Nine Minds was founded by experienced MSP professionals who have been on the other side. We understand the challenges of managing support queues, integrating multiple tools, and scaling efficiently. Having transitioned from working within MSPs to reimagining how they operate, we created Alga PSA: the solution we wished we had, now built for you—a clear, intuitive platform designed to grow with your business.

We believe MSPs deserve access to top-tier, comprehensive tools and processes, regardless of size or budget. Our mission is to overcome industry operational challenges by providing open, affordable, and intelligent technology that drives MSPs to deliver outstanding service while scaling profitable businesses.

At Nine Minds, we’re redefining what a PSA should be. As a community-driven company, we’re committed to delivering meaningful innovation directly to MSPs, without the outdated systems and practices that have held the industry back. We’ve kept what works and left behind what doesn’t. Centralized operations, seamless integrations, and automation are at the core of our product, while complex features and restrictive business models are a thing of the past. We're also working on integrating AI into our platform, bringing intelligent features that work for you, not against you.

Our approach is modern, agile, and rooted in flexibility. We believe in transparency, openness, and giving MSPs the tools they need to stay in control. Whether you choose to host with us or deploy in your own environment, Alga PSA adapts to your workflow with API-first design, granular access controls, and full visibility into your data and systems.

There’s a place here for every MSP—whether you’re just getting started or managing a mature, complex operation. Together, we're not just improving PSA software — we’re creating the platform this industry needs.