Choose AlgaDesk for MSP-native ticketing and help desk, or choose Alga PSA when you need contracts, billing, automation, and advanced operations. Either way, you stay on the same platform foundation.
AlgaDesk
MSP help desk
AlgaPSA
Run the MSP business: contracts, billing, time, automation, and reporting.
Best for: MSP help desk
MSP-native help desk for client-aware ticketing, portal requests, email intake, contacts, and documents.
30-day money-back guarantee
Client contacts included.
MSP-native ticket queues
Client portal for ticket updates
Portal and email intake
Clients, contacts, and documents
Hosted support from Nine Minds
Best for: One-person PSA
For one-person MSPs ready for the PSA foundation: tickets, clients, contracts, time, billing, accounting, and operations in one hosted platform.
30-day money-back guarantee
One Alga PSA license included
Ticketing, clients, contacts, and service delivery
Contracts, time, billing, and invoices
QuickBooks and Xero
NinjaOne integration
150 workflow steps included
Solo operator
1 PSA license, all features above
$49/mo
Best for: Growing MSP team
For growing MSP teams that need shared workflows, Microsoft Teams, notifications, and more automation capacity.
30-day money-back guarantee
Includes 1 user
+ $25 per additional user
Everything in Solo, plus team workflows
Microsoft Teams integration
In-app notifications
750 workflow steps included
Additional workflow capacity available
3-user shop
$89 + 2 × $25
$139/mo
Best for: Advanced Teams
For established MSPs that need stronger identity control, Entra sync, advanced reporting, premium integrations, or deployment planning.
Starts at
Pricing scales with seats, deployment needs, and advanced capabilities.
Everything in Pro
Microsoft Entra sync
Advanced role and access controls
Advanced analytics, insights, and reporting
Advanced10,000 workflow steps included
Premium integrations and deployment planning
Established MSP
Premium platform access
$345/mo
Advanced rollout
Entra sync, advanced controls, and deployment planning
Talk to us
AlgaDesk
Client-aware tickets, portal requests, email intake, contacts, and documents for MSP support teams.
Alga PSA
Same platform. You can move to PSA and add contracts, billing, automation, integrations, and advanced controls without a second migration path.
Same platform, same data
AlgaDesk gives MSPs a focused service desk. Alga PSA adds the operating layer for contracts, billing, automation, integrations, and controls when the business is ready for it.
“With the low cost of entry and customer-first attitude… they truly do care about building what an MSP wants and needs.”
Andrew · Leap Forward Tech
Built by a team with years of PSA and MSP platform experience, including deep product architecture work at ConnectWise.
MSP software experience
Still deciding?
Compare AlgaDesk, Solo, Pro, and Premium side by side if you want the more detailed feature breakdown before you decide.
Frequently Asked Questions
The plans are designed so you can start with the tier that fits today and grow into more automation, integrations, and control when you need them.
No. AlgaDesk is a paid service desk for MSPs that need support tickets, client portal access, documents, inbound email processing, and hosted support without rolling out full PSA operations yet.
You upgrade in place on the same platform. Your clients, contacts, tickets, and service context are designed to carry forward as you add PSA capabilities.
Solo adds the PSA operating layer for one MSP operator: clients, contracts, time, billing, invoices, accounting integrations, and workflow capacity.
Pro is built for growing teams. It adds shared team workflows, Microsoft Teams integration, in-app notifications, more workflow capacity, and additional users at published pricing.
Premium is for established MSPs that need Entra sync, advanced controls, advanced reporting, premium integrations, and deployment planning beyond the standard hosted tiers.
Every plan comes with a 30-day money-back guarantee.
If AlgaDesk or Alga PSA is not the right fit, let us know within 30 days and we will refund your subscription.
Monthly plans can be canceled anytime. Annual plans are billed upfront at roughly 17% off. Prices shown in USD. Taxes may apply.