Choose AlgaDesk for MSP-native ticketing, or choose AlgaPSA when tickets need to connect to contracts, time, billing, invoices, automation, and reporting.
Best for: MSP help desk
Focused MSP help desk for client-aware tickets, portal requests, email intake, contacts, and documents.
Monthly plan. Cancel anytime.
Client contacts included.
Client-aware ticket queues
Client portal for ticket updates
Portal and email intake
Clients, contacts, and documents
Upgrade path to AlgaPSA on the same platform
Best for: Full MSP operations
Full MSP operating layer for service teams that need ticketing tied to contracts, time, billing, invoices, automation, integrations, and reporting.
Monthly plan. Cancel anytime.
Everything in AlgaDesk
Contracts, recurring services, and billing
Time tracking, approvals, and invoices
Projects, scheduling, and dispatch
Workflows, integrations, and reporting
First month
Intro offer for new monthly AlgaPSA subscriptions
$7.50/user
How the pricing stays lower
AlgaDesk and AlgaPSA are built around a lean operating model: a modern technology stack, experienced engineers, and a direct path from evaluation to adoption.
01
A modern technology stack, open-source tooling, and focused automation lower the cost of building and maintaining software compared with older PSA delivery models.
02
The team has decades of experience in the MSP PSA and help desk category. The engineers making product, architecture, and workflow decisions know the space.
03
Nine Minds was designed this way from the start: a small, product-led company without layers of sales overhead, so more of each subscription can go toward building and supporting the product.
AlgaDesk
Client-aware tickets, portal requests, email intake, contacts, and documents for MSP support teams.
AlgaPSA
Same platform. You can move to AlgaPSA and add contracts, billing, automation, integrations, and reporting without a second migration path.
Same platform, same data
AlgaDesk gives MSPs a focused service desk. AlgaPSA adds the operating layer for contracts, billing, automation, integrations, and reporting when the business is ready for it.
“With the low cost of entry and customer-first attitude… they truly do care about building what an MSP wants and needs.”
Andrew · Leap Forward Tech
Built by a team with years of PSA and MSP platform experience, including deep product architecture work on widely used MSP platforms.
MSP software experience
Still deciding?
See exactly what changes when you move from MSP help desk to the full PSA operating layer.
Frequently Asked Questions
The plans are designed so you can start with the tier that fits today and grow into more automation, integrations, and control when you need them.
No. AlgaDesk is a focused service desk for MSPs that need support tickets, client portal access, documents, inbound email processing, and hosted support without rolling out full PSA operations yet.
You upgrade in place on the same platform. Your clients, contacts, tickets, and service context are designed to carry forward as you add PSA capabilities.
AlgaPSA adds the MSP operating layer: contracts, recurring services, time, billing, invoicing, projects, automation, integrations, and reporting.
AlgaPSA is $14.99 per user per month, with the first month half off for new monthly subscriptions.
Yes. Monthly plans can be canceled anytime, with no long-term contract required.
Monthly plans can be canceled anytime.
Start with the product tier that fits today. Move from AlgaDesk to AlgaPSA when you need the full operating layer.
Prices shown in USD. Taxes may apply.