Frequently Asked Questions

For the open-source version, you’ll find a full install guide on our Github. Hosted users can simply head to the order page to sign up, and log in to AlgaPSA—no manual setup required.

The main difference between the hosted version and the open-source version is that with the hosted AlgaPSA, there is no configuration required, we manage the monitoring and the uptime on our servers. The open-source AlgaPSA is free to download at any time, but requires manual installation and self-hosting.

Yes. The AlgaPSA appliance is a prebuilt image you install on your own VM or hardware. It boots from a single ISO and sets itself up, so there is no stack to assemble. Start free with Essentials, or run Self-Hosted AlgaPSA Pro for the full feature set. See self-hosted options.

Yes. The free Essentials edition is a community-supported, self-hosted appliance that installs from a single ISO and sets itself up, with no manual configuration. Self-Hosted AlgaPSA Pro adds a support contract and an SLA. See self-hosted options. The open-source version is also free to download from Github, however it requires manual installation and hosting. The cloud-hosted version is $14.99 per user per month and starts with a 15-day free trial. Card required, cancel anytime.

Yes. The AlgaPSA appliance installs from a single ISO and sets itself up. Start free with Essentials, or run Self-Hosted AlgaPSA Pro for the full feature set. See self-hosted options. If you would rather build from source, AlgaPSA has an open-source Community Edition you can self-host for direct control over deployment, data handling, and customization. The hosted version is for teams that want Nine Minds to manage uptime, monitoring, and maintenance. You can review the setup guide or compare Community and Enterprise Edition to decide which path fits your MSP.

AlgaPSA is finished and production-ready. We shipped the 1.0 release on May 4, 2026, after an early-access period shaped by real MSP workflows and feedback.

It does not stand still. AlgaPSA keeps growing with the community and your feedback, with new features and updates on a public roadmap.

You can contact us at Nine Minds by sending us an email at info@nineminds.com or you can visit our support page where you can submit feedback and join our various communities.

You can join our Discord server here! You can also check out our other support resources on our support page.

Yes. We offer implementation services, directly and through partners, to help you get AlgaPSA running and tailored to how your MSP works. Contact us to tell us what you need and we will scope it with you.