The Complete
PSA Solution
for Modern MSPs
PSA Solution
for Modern MSPs
Alga PSA was built by MSPs for MSPs and puts the control back in your hands, where it belongs. Take back your power and scale with confidence.
Integrated Modules That Work as One
Every component of Alga PSA is designed to work seamlessly together, creating operational efficiency that's greater than the sum of its parts.
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Service Delivery Engine
Our core module handles ticket management, project tracking, and service delivery workflows. Customizable automation rules ensure consistent service delivery across your entire team.
Revenue Management
Comprehensive billing, invoicing, and revenue recognition tools. Support for multiple pricing models, automated billing cycles, and seamless integration with popular accounting platforms.
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Business Intelligence
Real-time dashboards and detailed reports give you complete visibility into your operations. Track KPIs, identify trends, and make data-driven decisions that drive growth.
Expert Guidance Every Step of the Way
Our implementation process is designed specifically for MSPs who can't afford downtime. With simplified onboarding, data migration tools, and ongoing support from MSP industry experts, we ensure your transition to Alga PSA is smooth and successful.
Comprehensive Ticketing
Handle support tickets your way, from creation to resolution. Our integrated service platform brings together every part of your customer support workflow in one powerful, easy-to-use system.
Technician Dispatch and Scheduling
Strategic Workforce Management. Optimize your expert technicians' schedules with precision. Our advanced scheduling system provides live visibility into every appointment and task, keeping your operations running smoothly.
Project Management Tools
Own every phase of your project journey from start to finish. Shape project monitoring and workflows to align perfectly with how your team works, ensuring reliable, on-schedule delivery.
Time Entry & Time Tracking
Our intelligent time tracking platform transforms how you capture, visualize, and manage billable hours. With customizable periods, instant revenue insights, and seamless workflow integration, you'll never lose track of valuable time again.
Client and Contact Management
Consolidate your entire relationship network in one intelligent system. Store and access every client interaction, contact detail, and partnership connection to elevate your service quality and responsiveness.
Inbound Email Integration with Threading
Turn client emails into actionable tickets. Our automated system captures every incoming message and transforms it into organized support cases with smart threading that automatically groups email chains, replies, and follow-ups into unified conversation threads, streamlining your communication workflow effortlessly.
Centralized Document Uploads and Storage
Convert your business files into a structured, searchable knowledge base using drag-and-drop uploads and secure cloud storage. Ensure every critical document remains easily accessible, linked, and properly tagged for smooth operational flow.
Customer Portal Customization
Maintain your brand identity while delivering professional client experiences by connecting your own domain and customizing your client-facing interface. Tailor layouts, colors, fields, and functionality to create a seamless, white-labeled portal that reinforces trust and keeps your business front and center in every interaction.
Translations for French, Spanish, German, and Dutch
Break down language barriers and expand your global reach effortlessly. Our integrated translation system automatically converts your content and communications into multiple languages, ensuring seamless support for international clients and teams.