Compare Solo, Pro, and Premium
Compare AlgaPSA tiers by team size, integrations, collaboration, automation, and control to find the best fit for your MSP operations.
Only need ticketing and help desk?
Start with AlgaDesk instead of the full PSA layer.
AlgaDesk includes MSP-native ticketing, portal and email intake, client contacts, and documents. When you need contracts, billing, time, invoicing, automation, or advanced controls, use the AlgaPSA comparison below.
Solo
Everything a solo MSP needs to run tickets, projects, billing, accounting, NinjaOne, and mobile access in one hosted PSA.
Best for: Independent operators and one-person MSP shops that want the essentials and key integrations in one platform.
Features
- Tickets, projects, and time tracking
- Fully hosted by Nine Minds
- Automatic updates and backups
- NinjaOne integration
- QuickBooks sync
- Xero sync
- Mobile app (iOS & Android)
- Analytics and reporting(Standard)
Pro
Built for growing MSP teams that need shared workflows, more automation, Microsoft Teams, notifications, and room to scale without adding operational overhead.
Best for: Small MSP teams of 2-15 that want a fully managed platform built for shared operations and growth.
Features
- Everything in Solo, plus team workflows
- In-app notifications
- Microsoft Teams integration
- 750 workflow steps included
- Additional workflow capacity available
- Analytics and reporting(Standard)
- Built for growing teams of 2-15
Premium
For MSPs that need stronger control, advanced reporting, enterprise integrations, and deployment flexibility for larger teams and more demanding environments.
Best for: Larger MSPs, compliance-sensitive organizations, and teams with more complex operational requirements.
Features
- Everything in Pro
- Advanced role and access controls
- Analytics and reporting(Advanced)
- 10,000 workflow steps included
- Enterprise integrations
- iOS and Android apps
- On-premise option available
Detailed Plan Comparison
A clear view of what each hosted plan includes.
| Feature | Solo | Pro | Premium |
|---|---|---|---|
| Core Operations | |||
| Ticketing | |||
| Projects | |||
| Time tracking | |||
| Contracts | |||
| Billing and invoicing | |||
| Client portal | |||
| Client and contact management | |||
| Scheduling and calendar visibility | |||
| Hosting and Delivery | |||
| Hosted by Nine Minds | |||
| Automatic updates and backups | |||
| On-premise option available | Available | ||
| Automation and Scale | |||
| Best fit team size | 1 person | 2-15 people | 15+ or custom |
| Workflow steps included | Core workflows | 750 included | 10,000 included |
| Additional workflow capacity | Available | Available | |
| AI features | Available soon | Available soon | |
| Integrations | |||
| QuickBooks | |||
| Xero | |||
| NinjaOne | |||
| In-app notifications | |||
| iOS and Android apps | |||
| Microsoft Teams | |||
| Entra ID and CIPP | |||
| Controls and Reporting | |||
| Role and access controls | Standard | Standard | Advanced |
| Analytics and reporting | Standard | Standard | Advanced |
AlgaDesk vs. AlgaPSA
How is AlgaDesk different from AlgaPSA?
AlgaDesk is the MSP help desk product: client-aware tickets, portal and email intake, contacts, and documents. AlgaPSA adds the operating layer for contracts, billing, time, invoicing, automation, integrations, reporting, and controls.
Found the right PSA tier?
See monthly and annual pricing for Solo, Pro, and Premium, then choose your next step.