Dive Into Alga PSA V 1.0.0 — Release Candidate 2: The Big Launch Preview Part 2

Between managing client requests, keeping projects on track, and juggling multiple priorities, it’s easy for small details to slip through the cracks and for your team to spend more time battling with the system rather than addressing clients. 1.0.0-Release Candidate 2 brings features that let you act faster, see more clearly, and keep control. Spend less time wrangling your tools and more time delivering results.

Project & Kanban Enhancements

Project management received a major boost in 1.0.0-RC 2. Kanban boards now support adjustable column widths, dynamic card sizing, collapsible tags, sticky headers, a pinnable phases sidebar, and live task counts that update with active filters.

Other features to note include:

• Searchable services and dependencies in project tasks
• Dynamic phase and task counts when filtering
• “See More” buttons for long titles
• Tag filters for faster organization
• New task type filters with clear-all options
• Proxy horizontal scrolling and improved layout controls

These changes provide better project visibility, smoother navigation across complex boards, improved organization and task management, and more responsive planning tools.

Upgraded Ticket Communication & Context

Ticket conversations are now easier to follow and manage. Long threads are split into pages for easier reading, comments can be re-classified after posting, and tickets clearly display their origin—whether from Email, Client Portal, Internal entry, or API.

Teams can also create tasks directly from ticket screens and link tickets with project tasks using automatic field prefilling, helping reduce manual entry and keep related work connected. Quick ticket creation now auto-selects board, status, priority, and default assignee while requiring fewer fields for faster, more flexible entry.

Enhancements to communication and context include:

• Link tickets and project tasks with automatic field prefilling
• Launch time entries from tickets, tasks, or interactions

Additional polish across the platform includes improved comment handling, client ticket pagination, and enhanced asset search tools. Together, these improvements reduce miscommunication and help teams respond faster and with better context.

Email & Outbound Delivery Improvements

Enterprise Edition and Community users alike can now choose between Nine Minds Managed (Resend) or their own SMTP server, with built-in validation and domain mismatch warnings. Inbound emails also now correctly identify existing contacts in your system.

This provides better delivery reliability, monitoring, and flexibility.

Scheduling & Time Tracking Polish

Scheduling and time management have been refined for greater accuracy, reliability, and ease of use. What you’ll notice: 

• Full recurring event support (edit one, future, or all instances)
• Color-coded events and permission-aware calendar views
• Auto-scroll to the current time in schedules for quicker access to ongoing tasks and events
• Redesigned timesheet approval drawer with cleaner layouts
• Improved status badges and hours-and-minutes formatting
• Billable toggle UX with clearer service requirements
• Launch time entries directly from related work items

Centralized Extensions, Scheduling, & Navigation

1.0.0-RC 2 introduces a dedicated sidebar for extensions and add-ons, accessible through a new puzzle icon. Users now experience a clear separation between core workflows and optional tools.

Additional updates allow you to:

• Create scheduled extensions for recurring jobs such as backups or automated emails
• Keep primary navigation focused and uncluttered while managing integrations more efficiently
• View full extension version history with publishing dates and install status

These additions make building, managing, and scaling custom workflows easier than ever.

Platform Refinements & Stability Upgrades

Every release strengthens the foundation of Alga PSA. 1.0.0-RC 2 includes updates designed to keep the platform fast, predictable, and scalable, including:

• Dismissible onboarding dashboard helper cards
• Updated onboarding links that navigate directly to their corresponding setup pages
• UI refresh across alerts, badges, and asset search
• Improved accessibility and focus states
• Faster filtering and selector behavior
• Improved asset filtering and tag cleanup
• Pagination added to client ticket views
• Compact and spacious density controls for ticket lists
• Unsaved changes confirmation for key workflows
• New API endpoints for boards, statuses, and priorities

Internal modularity upgrades also lay the groundwork for faster iteration and long-term reliability.

Looking Ahead

As we continue to refine Alga PSA, RC‑3 will focus on expanding workflow flexibility, improving SLA readiness, and making everyday MSP tasks smoother and more transparent. Some areas we’re exploring include:

• Smarter scheduling and task handling
• Enhancements to appointment and notification experiences
• Further refinements to contract management and auto-renew workflows
• Expanded options for team management and permissions
• Additional improvements to email and portal interactions
• Ongoing language and workflow flexibility updates
• Additional Automation Hub capabilities
• Continued focus on ticket visibility and SLA readiness

Each release is another step toward a PSA that helps MSPs work more efficiently, stay organized, and get the most out of their platform. Thank you to our community for helping shape every stage of this journey. Your feedback remains central to how Alga PSA evolves.