Tickets APIPATCH /api/v1/tickets/{id}/checklist/{itemId}
Product availability AlgaPSA AlgaDesk
Set ticket checklist item completion Completes or uncompletes an item. Completion records the authenticated user and time; uncompletion clears the current signoff while preserving it in ticket audit history.
Path parameters id string <uuid> Required
Ticket UUID.
itemId string <uuid> Required
Ticket checklist item UUID.
Request body Content type: application/json · schema WorkV1TicketChecklistCompletionBody
completed boolean Required
True to complete the item; false to remove its completion signoff.
Response body Success response 200 · schema WorkV1ApiSuccess
anyOf (option 2) array of object
Response codes 200
Checklist item completion updated.
400
Validation or request parsing failure.
401
API key missing/invalid.
403
RBAC denied for ticket resource action.
404
Ticket or sub-resource not found.
500
Unexpected controller/service failure.