Tickets API
GET/api/v1/tickets/{id}/documents/{documentId}/preview
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Get a ticket document preview image

Serves the cached 800x600 fit-inside JPEG preview for an image, PDF, or video document attached to a ticket. Generated on first request for older uploads. Responds with an ETag and long-lived Cache-Control; honors If-None-Match with 304. Returns 404 for document types that have no preview.

RBAC · ticket

Path parameters

idstring <uuid>Required
Ticket UUID.
documentIdstring <uuid>Required
Document UUID.

Response body

Success response 200 · schema WorkV1ApiSuccess

dataanyOfRequired
anyOf (option 1)object
anyOf (option 2)array of object
itemsobject
metaobject

Response codes

200
Binary preview image (image/jpeg).
304
Not modified (ETag matched If-None-Match).
401
API key missing/invalid.
403
RBAC denied for ticket resource action.
404
Document not found or has no preview.
500
Unexpected failure.