Categories API
POST/api/v1/categories/ticket/move
Product availabilityAlgaPSA

Move ticket category in hierarchy

Moves a ticket category under a new parent. Requires ticket_settings:update permission.

RBAC · ticket_settings

Request body

Content type: application/json · schema CategoryMoveRequest

category_idstring <uuid>Required
new_parent_idstring <uuid>Nullable
positioninteger
≥ 0

Response body

Success response 200

dataobjectRequired
Ticket category resource from the categories table, including optional hierarchy fields. The categories table has no description/updated_by/updated_at columns.
category_idstring <uuid>Required
category_namestringRequired
parent_categorystring <uuid>Nullable
board_idstring <uuid>RequiredNullable
display_ordernumber
is_from_itil_standardbooleanNullable
created_bystring <uuid>Required
created_atstring <date-time>
tenantstring <uuid>Required
childrenarray of any
itemsany
depthnumber
pathstring
children_countnumber

Response codes

200
Category moved successfully.
400
Invalid request payload.
401
Authentication failed.
403
Authenticated user lacks ticket settings update permission.
404
Category not found.