Get ticket category

Returns one ticket category by category_id. Requires ticket_settings:read permission.

RBAC · ticket_settings

Path parameters

idstring <uuid>Required

Category UUID from service_categories.category_id or categories.category_id.

Response body

Success response 200

dataobjectRequired

Ticket category resource from the categories table, including optional hierarchy fields. The categories table has no description/updated_by/updated_at columns.

category_idstring <uuid>Required

category_namestringRequired

parent_categorystring <uuid>Nullable

board_idstring <uuid>RequiredNullable

display_ordernumber

is_from_itil_standardbooleanNullable

created_bystring <uuid>Required

created_atstring <date-time>

tenantstring <uuid>Required

childrenarray of any

itemsany

depthnumber

pathstring

children_countnumber

Response codes

200

Ticket category returned successfully.

400

Invalid category id format.

401

Authentication failed.

403

Authenticated user lacks ticket settings read permission.

404

Ticket category not found.

GET /api/v1/categories/ticket/{id}

cURL

curl -X GET "https://algapsa.com/api/v1/categories/ticket/{id}" \
  -H "X-API-Key: $ALGA_API_KEY"

TypeScript

const response = await fetch("https://algapsa.com/api/v1/categories/ticket/{id}", {
  method: "GET",
  headers: {
    "X-API-Key": "$ALGA_API_KEY",
  }
});
const data = await response.json();

using var client = new HttpClient();
using var request = new HttpRequestMessage(HttpMethod.Get, "https://algapsa.com/api/v1/categories/ticket/{id}");
request.Headers.TryAddWithoutValidation("X-API-Key", "$ALGA_API_KEY");
var response = await client.SendAsync(request);
var body = await response.Content.ReadAsStringAsync();

200 OK·application/json

{
  "data": {
    "category_id": "01HN2K7VRB9PQ3Y0000000000",
    "category_name": "string",
    "parent_category": "01HN2K7VRB9PQ3Y0000000000",
    "board_id": "01HN2K7VRB9PQ3Y0000000000",
    "display_order": 0,
    "is_from_itil_standard": false,
    "created_by": "01HN2K7VRB9PQ3Y0000000000",
    "created_at": "2026-04-18T15:22:14Z",
    "tenant": "01HN2K7VRB9PQ3Y0000000000",
    "children": [
      null
    ],
    "depth": 0,
    "path": "string",
    "children_count": 0
  }
}