API reference · Ticket Categories
GET/api/v1/categories/ticket/{id}

Get ticket category

Returns one ticket category by category_id. Requires ticket_settings:read permission.

RBAC · ticket_settings

Path parameters

idstring <uuid>Required
Category UUID from service_categories.category_id or ticket_categories.category_id.

Response body

Success response 200

dataobjectRequired
Ticket category resource from ticket_categories, including optional hierarchy fields.
category_idstring <uuid>Required
category_namestringRequired
parent_categorystring <uuid>Nullable
board_idstring <uuid>Required
descriptionstringNullable
created_bystring <uuid>Required
updated_bystring <uuid>Required
created_atstring <date-time>
updated_atstring <date-time>
tenantstring <uuid>Required
childrenarray of any
itemsany
depthnumber
pathstring
children_countnumber

Response codes

200
Ticket category returned successfully.
400
Invalid category id format.
401
Authentication failed.
403
Authenticated user lacks ticket settings read permission.
404
Ticket category not found.