Billable time is often lost due to manual timers, forgotten entries, and inconsistent processes. Alga PSA’s unified ticketing, scheduling, project management, and auto-tracked work entries ensure every minute is captured the moment work begins.

Accurate and Automated Billing

Month-end billing tends to be a mess. Data is scattered, invoices are inconsistent, and rates vary by client. Alga PSA offers contracts and invoice templates, usage insights, fixed-fee layouts, and accounting sync with QuickBooks and Xero so you can have clean, correct invoices without manual input.

Simple Scheduling & Dispatching

Technicians are accidentally double-booked, dispatching is slow, and calendars rarely align with real life. Alga PSA enables you to dispatch tickets, schedule tasks by day/week/month, assign multiple agents, and sync work into time entries.

Emails That Create Tickets, Not Chaos

Client emails get lost, mixed, or unthreaded, and PSAs don’t properly group conversations. Alga PSA provides inbound labels, multi-mailbox support (Microsoft/Gmail), threaded emails, and notification updates to ensure ticket communication stays organized.

A Polished Client Portal 

Most PSA portals are confusing and outdated. Alga PSA offers a polished, multilingual, custom-domain and branded portal with smoother navigation, no redirects, appointment scheduling, and document handling.

A Clean, Organized, & Secure PSA

Old clients and users accumulate, resulting in an overall clutter. This creates confusion, noise, and security holes. Alga PSA auto-deactivates inactive clients, allows for bulk ticket deletion, and provides system job monitoring to keep your PSA tidy and reliable.

Feedback That’s Never Missed, Without Add-ons

Measuring client satisfaction typically leads to expensive add-ons or the use of external survey tools. Alga PSA includes built-in ticket surveys and feedback loops, giving immediate insight into service quality and overall client experience.

One Login With SSO

MSPs struggle with too many passwords, restricted access control, and security risks. Alga PSA centralizes authentication with SSO and strengthens identity management across a single platform.

Asset Management Without The Upsell

Tracking assets feels prehistoric and takes place in spreadsheets, or MSPs end up spending more for add-on tools. Alga PSA provides hardware, licenses, and environmental asset tracking linked to contracts + tickets at no extra cost.

Workflows & Automation That Save Time

Repetitive admin work, cluttered logs, and limited-to-no visibility into system processes are more common than you would think. Alga PSA provides workflow histories, outbound email rate limiting, system job monitoring, and in-app notifications to keep everything running smoothly.

Comprehensive Projects

Project delivery can be inconsistent, unclear, and hard to standardize. Alga PSA provides reusable project templates, task comments, custom prefixes/numbering/statuses, as well as improved visibility to strengthen project execution.

Integrates You Actually Want

PSAs force MSPs into complex systems that don’t connect with their stack, that they don’t like, and never use. Alga PSA offers NinjaOne integration (which includes endpoints, RMM, patching), Stripe payments, multi-currency billing, tax configuration, and accounting integrations. We actually listen to our users.