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16.3. Asset Detail View: Health Metrics, RMM Vitals, Hardware, and Security
Review a single asset in AlgaPSA with health and warranty metrics, live RMM vitals, hardware utilization, and security and patching status from your remote-monitoring integration.
Click any asset on the dashboard (or choose View details from its row menu) to open the full asset record. This view brings together the device's identity, live monitoring data, hardware, and security posture on one screen.
The Asset Header:
At the top of the record you'll find the asset's name and Asset Tag, along with:
- An RMM status badge (for assets connected to a remote-monitoring tool), showing whether the agent is Online, Offline, or Overdue, plus the monitoring provider's name.
- Back to Assets — return to the inventory list.
- Print — print the asset record.
- Create Ticket — log a service ticket against this asset (see 16.8. Create Tickets from Assets).
- An Actions menu with Edit Asset and Delete Asset. For RMM-managed assets, a Refresh Data option re-pulls the latest monitoring information.
The Metrics Banner:
Four cards summarize the asset's status at a glance:
- Health Status: Healthy, Warning, or Critical.
- Open Tickets: How many service tickets are currently active for the asset.
- Security Status: Secure, or the number of missing patches.
- Warranty: Days until the warranty expires, or Expired.
Monitoring and Information Panels:
The record is organized into panels:
- RMM Vitals & Connectivity: Agent Status (with the last check-in time), Current User, Uptime, Last RMM Sync, and Network (LAN and WAN IP). Use Refresh to pull the latest readings. If the asset isn't linked to a monitoring tool, this panel shows Not connected to RMM.
- Hardware Specifications: CPU, RAM, and Storage, each with a utilization bar showing how heavily the resource is used.
- Security & Patching: OS Version, Antivirus status, Patch Status (Up to Date, At Risk, or Critical), and Firewall status.
- Asset Info & Lifecycle: Client, Location, Model, Serial Number, Purchase Date, and Warranty End. The Serial Number and Asset Tag can be copied to your clipboard with a single click.
- Notes & Quick Info: A rich-text notes area for operational context specific to this asset.
Where the Live Data Comes From:
The RMM vitals, hardware utilization, software inventory, and security panels are populated by a connected remote-monitoring (RMM) integration. Set up an integration — for example, NinjaOne — from Settings (see 10.15. NinjaOne RMM Integration) to begin syncing live device data into AlgaPSA.