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14.7. Create or Clone an Invoice Layout

Create a new invoice layout, choose when to clone an existing layout, and save a safe draft before using it for client billing.

14.7. Create or Clone an Invoice Layout
Create a new invoice layout, choose when to clone an existing layout, and save a safe draft before using it for client billing.
14. Billing and ContractsUpdated: 5/3/2026

Create invoice layouts from Billing > Invoice Layouts. This page lists the layouts available to your tenant and shows whether each layout is standard or custom.

For most MSPs, the safest approach is to start from a standard layout or a known working custom layout, then make small changes and preview the result.

Create a new layout

  1. Go to Billing > Invoice Layouts.
  2. Click Create New Layout.
  3. Enter a clear name, such as GreenLeaf Managed Services Invoice Layout.
  4. Use the visual designer to add invoice components.
  5. Preview the layout with sample or existing invoice data.
  6. Save the template when it is ready.

Figure 1: A new invoice layout starts with a name, design workspace, and page setup controls.

When to clone instead of starting blank

Clone or copy an existing layout when you only need to adjust presentation. Starting from a blank layout is better when you want a completely new page structure.

SituationRecommended approach
Add your logo and payment instructions to the standard invoiceClone a standard layout, then edit branding and footer text.
Create a special invoice for a large managed services clientClone your normal layout, then add client-specific sections.
Build location-based billing presentationStart from a standard detailed layout or a layout that already groups line items.
Redesign the invoice from scratchCreate a new blank layout and add only the components you need.

Naming standards

Use names that explain how the layout should be used.

Good nameAvoid
Default Managed Services InvoiceNew Template
GreenLeaf Dental Monthly Services InvoiceTest Layout
Project Retainer Invoice LayoutInvoice Copy 2 Final
Location-Based Invoice DetailLayout 7

If a layout is client-specific, include the client or agreement name. If it is a general tenant default, use a broad name like Default MSP Invoice Layout.

Before saving

Before saving a new layout, confirm:

  • the layout has a meaningful name;
  • the invoice number, customer name, issue date, due date, and total are present;
  • line items are visible and readable;
  • totals appear once and are easy to find;
  • the logo or images fit the page;
  • margins are suitable for PDF and print;
  • preview renders successfully.

Do not assign a new layout as a default until billing staff have previewed it with realistic sample data or an existing draft invoice.