What People Think of Alga PSA
What Our Customers Are Saying
MSP Users Praising Usability/UI In Alga PSA:
- "I just started really diving into the product today. I honestly think you guys are doing great work."
— Sequoia (10/28/25)
- "Can't wait to see what the future holds for Alga, I'm really liking it so far."
— Jose - CF (10/28/25)
- "This is a pretty neat system. We'd been on Jira for a few years, but Jira is way better on the software development side than on the ticketing side... and when they removed their self-hosted options, it meant getting integrations approved, which created a pretty big barrier for doing quick things."
— Vhex (11/8/25)
- "Alga PSA is easy to use and has a great UI."
— Niko (11/10/25)
- "As we're growing and for what we need, Alga seems to fit the workflow we rock. "
— James | IT initiative (12/12/25)

MSP Users Praising New Releases In Alga PSA:
- "Heck of a good lookin update there! Great work."
— Crazy_Muffins (5/20/25)
- "Nice to see the new releases, like others, really keen to watch how this develops."
- "Alga PSA is a refreshing entry to the market. Their cloud-native, opensource, and AI-ready stance will surely make them a popular platform as the versions keep coming!"
— Lewis Barry (11/4/25 + 11/10/25)
- "The new update looks great!"
— custom_banana_cult (11/5/25)
- "I'm always surprised at how fast and feature-rich Alga PSA releases are. They are also useful to the majority of MSPs out of the box without requiring further setup and development by an MSP who just wants to get work done."
— dinohead (11/11/25)
- "It’s been a long time since I’ve seen the interface. Seems like it has come a long way. Pretty exciting."
— bbrendon (12/7/25)

MSP Users Praising Client Features In Alga PSA:
- "I like the client interactions stuff. Feels like this will become a single system for everyone to track all things."
— Lewis Barry (2/25/25)

MSP Users Praising Billing In Alga PSA:
- "I like the manual invoice creation screen with line item and rates/quantities."
- "Can see a huge amount of effort has gone into billing and product management!"
— Lewis Barry (2/25/25 + 4/9/25)
- "I was just thinking about how nice it will be to eventually have a PSA when I was doing manual QBO invoices on the 1st lol."
— Andrew, Leap Forward Tech (7/3/25)

MSP Users Praising Multi-Language In Alga PSA:
- "The biggest 'gotcha' that got me really hooked this time was that I noticed that there's a Dutch translation. We've been really messing around with all kinds of different tools to use as a customer portal – and Alga peaked my interest."
— Olrik Lenstra (10/22/25)

MSP Users Praising Development Feedback In Alga PSA:
- "With the low cost of entry and customer-first attitude… they truly do care about building what an MSP wants and needs. They have demonstrated they’re in it to build a partnership."
- "It has come a long way in a very short time. Development is quick, and the team really listens to your feedback. I would really encourage you to try it out and test it out. Now is your opportunity to have input in a product from the get go."
- "The nice thing I like about Alga is getting in on the ground floor and being involved in what's in it, and being able to help direct the development with ideas/thoughts."
— Andrew, Leap Forward Tech (9/3/25 + 11/10/25 + 12/3/25)
- "Active, feedback-driven team delivering the tools we actually need in a self-hosted platform."
— Jose Santana, Cyberforce IT (11/10/25)

