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3.6. Tag and Categorize Service Tickets for Faster Searching
Add, remove, and manage service ticket tags in AlgaPSA to categorize issues, improve filtering, and keep support queues easier to search.
3.6. Tag and Categorize Service Tickets for Faster Searching
Add, remove, and manage service ticket tags in AlgaPSA to categorize issues, improve filtering, and keep support queues easier to search.
3. TicketsUpdated: 5/22/2026
From the ticket detail view, under the Tags section, type a tag name and press Enter or click the Save button. Tags help categorize and search tickets efficiently. You can remove tags by clicking the 'x' next to them from the ticket dashboard or the detailed ticket view.