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3.6. Tag and Categorize Service Tickets for Faster Searching
Add and remove tags on service tickets in Alga PSA to categorize issues and improve search and filtering.
3.6. Tag and Categorize Service Tickets for Faster Searching
Add and remove tags on service tickets in Alga PSA to categorize issues and improve search and filtering.
3. TicketsUpdated: 4/21/2026
From the ticket detail view, under the Tags section, type a tag name and press Enter or click the Save button. Tags help categorize and search tickets efficiently. You can remove tags by clicking the 'x' next to them from the ticket dashboard or the detailed ticket view.