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3.2. Ticketing Dashboard: Filter by Board, Client, Status, Priority, and Tags
Overview of the Alga PSA ticketing dashboard with filtering by board, client, status, priority, category, and tags.
3.2. Ticketing Dashboard: Filter by Board, Client, Status, Priority, and Tags
Overview of the Alga PSA ticketing dashboard with filtering by board, client, status, priority, category, and tags.
3. TicketsUpdated: 4/21/2026
The Ticketing Dashboard provides an overview of all tickets.
- Filters: You can filter tickets by Board, Client, Status, Priority, Category, and Tags.
- Search: Use the search bar to find specific tickets by title or ticket number.
- Tags: You can see and add tags directly from this view next to each ticket (e.g., "Urgent," "Billing Issue"). Click the Tags Filter to filter by specific tags.
- Reset Filters: Click to clear all applied filters.
Figure 1: Filtering options for the AlgaPSA ticketing dashboard