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10.2. Create Users, Assign Roles (Admin, Technician, Dispatcher), and Manage Accounts
Create and manage user accounts in Alga PSA with role assignment for Manager, Admin, Finance, Technician, Project Manager, and Dispatcher.
10.2. Create Users, Assign Roles (Admin, Technician, Dispatcher), and Manage Accounts
Create and manage user accounts in Alga PSA with role assignment for Manager, Admin, Finance, Technician, Project Manager, and Dispatcher.
10. SettingsUpdated: 4/21/2026
Navigate to Settings > General > Users tab. This section allows administrators to manage user accounts.
- Create New User: Add new users to your Alga PSA instance by providing their first name, last name, email, and password.
- Assign Role: After creating a user, or when editing an existing one, you can assign their roles. In the user details drawer, select the desired roles (e.g., "Manager," "Admin," "Finance," "Technician," "Project Manager," "Dispatcher") from the "Select roles to add" dropdown, then click Add Role. Ensure you click Save Changes after adding roles.
- User List: View active and inactive users, their emails, and assigned roles. You can search for users and use the "Actions" menu (three dots) to "Edit" or "Remove" a user.
- Edit User: Modify a user's details, change their password, assign/remove roles, and set their account status (Active/Inactive).